Electronic Support

Electronic support via e-mail is currently available 24 hours a day 7 days a week.

Although our policy is not to provide support regarding issues which are fully covered by our Knowledge Base or Frequently Asked Questions, we will do our best to send you pointers to these references as soon as possible.

Use our Super Fast Ticketing System for high priority support.All requests through the Ticketing Channel will be answered whereas electronic email requests will be ignored if answers are already given in Knowledge Base, FAQs or into other web pages.

Support Request Form

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